Frequently Asked Questions
Medicalhub is the fastest, easiest and safest way to book massage and other wellness services in Toronto GTA.
Medicalhub delivers the best-qualified wellness professionals to your doorstep – by connecting you to a qualified & trusted service provider.
No phone calls, no cash payments, no stress about finding the right service provider or making the journey to the clinic and back. You simply go online and let us know what type of treatment you want and where & when – and we will have one of our qualified & trained Medicalhub professionals knocking on your door in no time with everything you need for an hour of bliss.
Medicalhub currently operates in Brampton, Mississauga, Oakville, Milton and Burlington.
Sessions start from 7 am to 9 pm, 7 days a week, 365 days a year – including public holidays. These hours refer to the first and last available appointment start times.
Bookings are made in a few simple steps online where you can customize your treatment and pay securely for your session.
Once the booking is confirmed (accepted by a service provider), payment will be automatically processed. Your card/ account is not charged until your booking is confirmed. We only put an authorization request for the total amount on your card, just to make sure you have sufficient funds for your booking. If for whatever reason you end up cancelling, those funds would just be released immediately without leaving your bank.
Prefer to speak to someone?
Our friendly customer service team is available between 8 AM to 7 PM (EST), Mondays to Sundays, 365 days a year – including public holidays.
Kindly send us an email on firstname.lastname@example.org, or leave your message below and we’ll get back to you as soon as possible.
For urgent matters, you may also call us on (647) 946-7444.
(Please note that due to high volumes of enquiries, you may experience a longer than usual wait time. We thank you for your patience and understanding.)
Please check your email spam/junk folder if you haven’t heard from us within 4 hours.